TripleFast Middle East cuts quoting times 80% with Epicor Kinetic
TripleFast Middle East, a Dubai-based manufacturer and stockist of fasteners and engineered components for the oil, gas and petrochemical sectors, has completed its migration to Epicor Kinetic deployed in the cloud. The company reports that the move has reduced quotation turnaround times from up to ten days to approximately two, a reduction it characterises as up to 80%.
The deployment replaced a fragmented process in which cost calculations were handled in standalone spreadsheets and manually re-entered into the legacy ERP environment. Quotes are now generated directly within Epicor Kinetic using structured part codes and integrated costing logic, with each output traceable to a consistent cost dataset. The company says this has tightened margin control and reduced the manual handoffs that previously created bottlenecks between sales and finance teams.
What was deployed
Beyond the core ERP migration, the implementation included a customised product configurator, a quoting module and advanced production scheduling capability. The configurator allows sales and costing teams to input product specifications such as dimensions and material grades; it then references existing part codes or auto-generates new ones, keeping part creation, costing and quoting in a single environment.
Production scheduling was also overhauled. TripleFast embedded machine times into bills of operations and incorporated delivery buffers and need-by dates into the scheduling logic. Real-time dashboards now give sales teams direct visibility into order status, reducing reliance on manual status chasing across departments.
Finance Director MENA-APAC Ian Hamilton said the project was designed for compounding, incremental improvement rather than a single milestone event. "When you refine quoting, improve scheduling accuracy and strengthen data discipline, those gains rapidly compound. That's where real competitive advantage lies."
The next phase on the company's roadmap includes financial planning and analysis tooling for deeper revenue-timing forecasting, as well as barcode scanning for job completion and inventory management.
Market context
Cloud ERP adoption among mid-market manufacturers in the Gulf Cooperation Council region has accelerated over the past two to three years, driven by a combination of Vision 2030-era industrial diversification programmes in Saudi Arabia, the UAE's own Make-it-in-the-Emirates initiative, and the general post-pandemic push to reduce dependency on on-premises infrastructure. Energy-sector suppliers, in particular, face pricing volatility and project-deadline pressure that makes quoting accuracy a direct commercial risk rather than an operational convenience.
Epicor competes in the manufacturing ERP segment against Infor, IFS, SAP S/4HANA and Microsoft Dynamics 365, among others. The vendor has historically been strong in discrete manufacturing verticals. Its cloud pivot with the Kinetic platform puts it squarely in competition with cloud-native ERP challengers targeting the same tier of industrial mid-market customers. Vibhu Kapoor, Epicor's Regional Vice President for the Middle East, Africa and India, said manufacturers across the region face increasing pressure to deliver agility without sacrificing precision, framing the TripleFast deployment as a proof point for the platform's measurable operational impact.
TripleFast did not disclose contract value, implementation timeline or the system integrator, if any, involved in the migration. The 80% quoting-time reduction figure is self-reported and has not been independently verified.